AccessDirect

Why Your Business Needs an Automated Phone Menu and How to Create One

Matt Bowyer — Mon, 23 Oct 2023 15:13:17 +0000

Why Your Business Needs an Automated Phone Menu and How to Create One Sign UP for a FREE TRIAL There’s nothing more exciting than seeing your business finally take off. However, a rapidly growing business also tends to come with a high volume of phone calls. As an entrepreneur or small team, you likely don’t…

This post Why Your Business Needs an Automated Phone Menu and How to Create One appeared first on AccessDirect and was written by Matt Bowyer.

The 25 Best Voicemail Greetings for Your Business

Matt Bowyer — Fri, 21 Apr 2023 16:22:30 +0000

If customers call your business but you can’t get to the phone, won’t they be annoyed if they have to leave a message? Not necessarily. When done well, your voicemail greeting is an opportunity to show your customers what your business is all about. By using a tailored voicemail greeting with a professional tone, you…

This post The 25 Best Voicemail Greetings for Your Business appeared first on AccessDirect and was written by Matt Bowyer.

Case Study: Incoming Call Routing System

Matt Bowyer — Tue, 18 Apr 2023 15:58:33 +0000

Our virtual phone service assisted in fielding 60,000 calls over two years, and it saved their brokerage lost sales during a crucial moment when the world of business needed to adapt to changing times as physical office locations needed to shut down.

This post Case Study: Incoming Call Routing System appeared first on AccessDirect and was written by Matt Bowyer.

Why Toll-Free Numbers Still Matter

Richard Burt — Wed, 05 Oct 2022 02:53:41 +0000

Toll free numbers still give companies legitimacy and convey professionalism, along with other tangible benefits. Here's why they're as relevant as ever.

This post Why Toll-Free Numbers Still Matter appeared first on AccessDirect and was written by Richard Burt.

What Makes A Good Voicemail Greeting?

Richard Burt — Wed, 16 Feb 2022 04:31:15 +0000

The best voicemail messages are friendly, professional, concise, and helpful. But where should companies start when writing their voicemail scripts?

This post What Makes A Good Voicemail Greeting? appeared first on AccessDirect and was written by Richard Burt.

Case Studies: Bringing Multiple Locations Under One Number

Richard Burt — Wed, 14 Jul 2021 22:25:45 +0000

Bridging the gap between expansion and quality service is arguably the biggest challenge a growing business faces. A virtual phone system can help.

This post Case Studies: Bringing Multiple Locations Under One Number appeared first on AccessDirect and was written by Richard Burt.

A Business Phone Menu System Can Help Callers Get The Information They Need, Fast!

Matt Bowyer — Tue, 01 Sep 2020 16:00:18 +0000

AccessDirect phone routing and call forwarding services help businesses handle high call volume.

This post A Business Phone Menu System Can Help Callers Get The Information They Need, Fast! appeared first on AccessDirect and was written by Matt Bowyer.

Bring Your Own Device (BYOD) Policies and Your Business

Matt Bowyer — Wed, 25 Apr 2018 17:09:52 +0000

While there are many benefits to encouraging staff to use their own devices, there are drawbacks as well.

This post Bring Your Own Device (BYOD) Policies and Your Business appeared first on AccessDirect and was written by Matt Bowyer.

Creating the Perfect Professional Voicemail Greeting

Matt Bowyer — Wed, 19 Apr 2017 18:34:50 +0000

Even if you use an auto attendant to answer your calls, it’s still critical to put together a successful, impactful, professional voicemail greeting.

This post Creating the Perfect Professional Voicemail Greeting appeared first on AccessDirect and was written by Matt Bowyer.

Why Your Business Needs Voicemail Transcription

Matt Bowyer — Fri, 16 Dec 2016 17:38:45 +0000

When your staff is able to address a customer’s needs more effectively, your business as a whole will benefit.

This post Why Your Business Needs Voicemail Transcription appeared first on AccessDirect and was written by Matt Bowyer.

Why Your Business Needs an Answering Service

Matt Bowyer — Wed, 21 Sep 2016 20:37:06 +0000

AccessDirect gives your customers access to the people and information they need promptly, without wasting your valuable time.

This post Why Your Business Needs an Answering Service appeared first on AccessDirect and was written by Matt Bowyer.

No Office? No Problem!

Matt Bowyer — Wed, 13 Apr 2016 13:30:52 +0000

How to operate a successful small business without an office. Perhaps the biggest advantage of not having a physical office is the substantial cost savings.

This post No Office? No Problem! appeared first on AccessDirect and was written by Matt Bowyer.

How to Get a Toll-Free Number

Matt Bowyer — Wed, 09 Mar 2016 14:30:43 +0000

If you have a small business, everything you can do to stand out from the competition is an important advantage that can better position you for growth...

This post How to Get a Toll-Free Number appeared first on AccessDirect and was written by Matt Bowyer.

Half Acre Beer Company

Matt Bowyer — Wed, 26 Aug 2015 20:33:32 +0000

Half Acre Beer Company was founded in 2006 in a spare bedroom. It soon grew into a thriving brewery in the heart of Chicago. The passion of Half Acre’s...

This post Half Acre Beer Company appeared first on AccessDirect and was written by Matt Bowyer.

Top 10 Benefits of a PBX Phone System for a Growing Business

Matt Bowyer — Mon, 13 Jul 2015 13:30:49 +0000

Benefits of a PBX Phone System. When your business is small, you can easily get by with one telephone line into your office—whether that office is in your...

This post Top 10 Benefits of a PBX Phone System for a Growing Business appeared first on AccessDirect and was written by Matt Bowyer.

Auto Attendant Systems Connect Businesses and Customers

Matt Bowyer — Tue, 27 Jan 2015 20:35:03 +0000

One study points to not only cost savings, but productivity boosts, when work goes virtual and implements the use of auto attendant systems.

This post Auto Attendant Systems Connect Businesses and Customers appeared first on AccessDirect and was written by Matt Bowyer.

Employee Spotlight: Valerie Martin

Matt Bowyer — Wed, 02 Jul 2014 20:37:52 +0000

This edition of AccessDirect Employee Spotlight features our newest team member, Valerie Martin! 1. How long have you been with AccessDirect? I joined the company in February of 2014. I was injured on the job and looking for something that would be a safer work environment. Richard put out a notice on Facebook that AD…

This post Employee Spotlight: Valerie Martin appeared first on AccessDirect and was written by Matt Bowyer.

Best Business Voicemail Greetings

Matt Bowyer — Fri, 27 Jun 2014 13:30:42 +0000

Create your best business voicemail greetings once you learn some tips & tricks and listen to our live-recorded examples.

This post Best Business Voicemail Greetings appeared first on AccessDirect and was written by Matt Bowyer.

Utilizing a Virtual Answering Service

Matt Bowyer — Wed, 29 May 2013 14:38:27 +0000

Utilizing Virtual Answering Service to Maximize Resources One of the major restrictions faced by modern SMBs is typically a lack of financial resources.

This post Utilizing a Virtual Answering Service appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Office Phone Systems

Matt Bowyer — Thu, 23 May 2013 14:58:25 +0000

Collaboration is an essential priority in all successful businesses, but some traditional business phone systems do not provide the functionality necessary for employees to effectively do so.

This post Virtual Office Phone Systems appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Receptionist Improves Communications

Matt Bowyer — Fri, 29 Mar 2013 23:43:13 +0000

A recent SurePayroll article explored the value of a virtual receptionist or assistant, as this feature has become more popular with small and medium-sized businesses in recent years.

This post Virtual Receptionist Improves Communications appeared first on AccessDirect and was written by Matt Bowyer.

Cloud Based Virtual Phone System

Matt Bowyer — Tue, 26 Mar 2013 16:47:03 +0000

Cloud technology has significantly impacted modern business operations, and it is being increasingly pursued by SMBs because of the big benefits it can provide.

This post Cloud Based Virtual Phone System appeared first on AccessDirect and was written by Matt Bowyer.

Reduce Sick Days Using Technology

Matt Bowyer — Mon, 11 Mar 2013 23:21:31 +0000

As the country is still in the winter season, people continue to fight off the flu, the common cold and other ailments that can outbreak in the colder months that weaken immune systems.

This post Reduce Sick Days Using Technology appeared first on AccessDirect and was written by Matt Bowyer.

Boosting Small Business Professionalism

Matt Bowyer — Fri, 08 Mar 2013 03:26:42 +0000

There is no single sure fire way to ensure that a small business gives off a professional image. Professionalism will come from a variety of sources within business operations such as consumer and corporate interaction.

This post Boosting Small Business Professionalism appeared first on AccessDirect and was written by Matt Bowyer.

Using Virtual Office Phone Technology to Enable Teleworking

Matt Bowyer — Thu, 07 Mar 2013 01:27:03 +0000

Virtual Office Phone Technology to Enable Teleworking "All companies need to consider all of their employees. Frankly, the more we can accommodate

This post Using Virtual Office Phone Technology to Enable Teleworking appeared first on AccessDirect and was written by Matt Bowyer.

Benefits of VoIP Compatible Virtual Office Phones

Matt Bowyer — Wed, 06 Mar 2013 15:57:15 +0000

VoIP technology provides significant advantages like a reduction of communication costs and increased productivity that businesses of all sizes can enjoy. However, sometimes it makes sense to look at small businesses separately as these organizations will have different needs than larger corporations.

This post Benefits of VoIP Compatible Virtual Office Phones appeared first on AccessDirect and was written by Matt Bowyer.

Myths About Working From Home

Matt Bowyer — Tue, 05 Mar 2013 14:55:49 +0000

There are a lot of common misconceptions surrounding the idea of working from home, and the concept of a remote workforce has received a good deal of media attention lately.

This post Myths About Working From Home appeared first on AccessDirect and was written by Matt Bowyer.

Selecting Virtual Business Phone System

Matt Bowyer — Fri, 01 Mar 2013 17:54:06 +0000

The needs of the customer can and should play into many business decisions, including choices made in regard to communications technology.

This post Selecting Virtual Business Phone System appeared first on AccessDirect and was written by Matt Bowyer.

Enabling Remote Workers

Matt Bowyer — Fri, 01 Mar 2013 11:52:18 +0000

One recent story that has a lot of people talking is Yahoo CEO Marissa Mayer's ruling to no longer allow staff to work from home starting in June.

This post Enabling Remote Workers appeared first on AccessDirect and was written by Matt Bowyer.

Managing a Small Business Team

Matt Bowyer — Wed, 27 Feb 2013 04:52:49 +0000

Business priorities likely change during the shift from a startup company to a growing small business and beyond. As a startup begins to grow, one of the common first big changes is adding additional staff members to handle an expanding clientele.

This post Managing a Small Business Team appeared first on AccessDirect and was written by Matt Bowyer.

Technology Supports Small Business Success

Matt Bowyer — Wed, 27 Feb 2013 02:44:21 +0000

Most small businesses do not have the financial resources as their larger corporate competitors, so it is even more important for small business decision makers to make the technology investments that can give the business an extra boost.

This post Technology Supports Small Business Success appeared first on AccessDirect and was written by Matt Bowyer.

Boosting Customer Service for Business Success

Matt Bowyer — Tue, 26 Feb 2013 04:20:22 +0000

When it comes to running a business, regardless of its size, an extra focus should be given to providing the best level of customer service available.

This post Boosting Customer Service for Business Success appeared first on AccessDirect and was written by Matt Bowyer.

Running Your Own Business From Home

Matt Bowyer — Mon, 25 Feb 2013 15:42:52 +0000

There are a few things that a small business owner can do to effectively run the business from home.

This post Running Your Own Business From Home appeared first on AccessDirect and was written by Matt Bowyer.

Why Fax to Email Features are Popular

Matt Bowyer — Fri, 22 Feb 2013 10:17:55 +0000

The fax machine is considered a dying technology by some, but others disagree, reviving faxing through the use of advanced virtual phone features like fax to email.

This post Why Fax to Email Features are Popular appeared first on AccessDirect and was written by Matt Bowyer.

How Small Businesses Gain Advantage

Matt Bowyer — Wed, 20 Feb 2013 22:40:48 +0000

Small businesses are often valued and described through comparisons to larger corporations, with much focus given to how a SMBs can look and sound as big as massive conglomerates.

This post How Small Businesses Gain Advantage appeared first on AccessDirect and was written by Matt Bowyer.

Handling High Call Volume

Matt Bowyer — Tue, 19 Feb 2013 20:38:40 +0000

For businesses with lots of incoming customer calls, a hosted PBX system could be an ideal solution to make sure all calls are handled and the business has the highest possibility to succeed.

This post Handling High Call Volume appeared first on AccessDirect and was written by Matt Bowyer.

Manage Remote Workforce with Technology

Matt Bowyer — Sat, 16 Feb 2013 03:12:15 +0000

As the workforce continues to shift away from the traditional office toward a more virtualized, remote environment, managing staff can become a bit more complicated.

This post Manage Remote Workforce with Technology appeared first on AccessDirect and was written by Matt Bowyer.

Business Productivity Fueled by Technology

Matt Bowyer — Thu, 14 Feb 2013 19:46:29 +0000

Due in part to the restricted economic climate over the past few years, the new normal has become doing more with less.

This post Business Productivity Fueled by Technology appeared first on AccessDirect and was written by Matt Bowyer.

What VoIP Solution Can Do

Matt Bowyer — Tue, 12 Feb 2013 03:03:21 +0000

VoIP offers businesses numerous advantages, including increased conveniences and costs savings.

This post What VoIP Solution Can Do appeared first on AccessDirect and was written by Matt Bowyer.

Automated Answering System

Matt Bowyer — Mon, 11 Feb 2013 11:38:37 +0000

AccessDirect's hosted PBX system includes the automated phone answering service with premium call handling features that can give your company's a big-business image through consistent quality customer interaction.

This post Automated Answering System appeared first on AccessDirect and was written by Matt Bowyer.

VoIP a Smart Business Decision?

Matt Bowyer — Mon, 11 Feb 2013 17:35:20 +0000

Organizations have numerous options when selecting a business phone system, but many are beginning to see the value of VoIP solutions.

This post VoIP a Smart Business Decision? appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Receptionist Helps Business Thrive

Matt Bowyer — Thu, 07 Feb 2013 03:57:06 +0000

Today's small or start-up business may not always have the funds to hire a receptionist, and the increasingly remote workforce makes the traditional office setting and reception essentially obsolete.

This post Virtual Receptionist Helps Business Thrive appeared first on AccessDirect and was written by Matt Bowyer.

Voicemail to Email Aids Quick Response

Matt Bowyer — Wed, 06 Feb 2013 01:10:55 +0000

The concept of having all voice messages sent to email might sound simple enough. However, the significant benefits of this feature may not be obvious. The voicemail-to-email feature is part of AccessDirect's hosted PBX phone service.

This post Voicemail to Email Aids Quick Response appeared first on AccessDirect and was written by Matt Bowyer.

Transfer Calls to a Distributed Workforce

Matt Bowyer — Tue, 05 Feb 2013 01:16:55 +0000

Employees are increasingly demanding mobile solutions as it becomes more common to have a remote workforce or widely dispersed offices.

This post Transfer Calls to a Distributed Workforce appeared first on AccessDirect and was written by Matt Bowyer.

AccessDirect Helps Small Businesses Dream Big

Matt Bowyer — Mon, 04 Feb 2013 22:07:24 +0000

AccessDirect has been providing cost-efficient hosted PBX services to small businesses since 1997, dedicated to helping all small businesses.

This post AccessDirect Helps Small Businesses Dream Big appeared first on AccessDirect and was written by Matt Bowyer.

Employee Spotlight: John Kinskey

Matt Bowyer — Sat, 01 Dec 2012 01:43:27 +0000

Today, our Employee Spotlight is on company founder and CEO John Kinskey!

This post Employee Spotlight: John Kinskey appeared first on AccessDirect and was written by Matt Bowyer.

Employee Spotlight: Matt Bowyer

Matt Bowyer — Fri, 16 Nov 2012 15:39:07 +0000

Welcome to a new feature for the blog: the Employee Spotlight! Every few weeks, I’ll introduce you to another member of the AccessDirect team. This week, our featured employee is Matt Bowyer, our billing supervisor.

This post Employee Spotlight: Matt Bowyer appeared first on AccessDirect and was written by Matt Bowyer.

AccessDirect is Making Strides!

Matt Bowyer — Mon, 05 Nov 2012 16:18:15 +0000

On Saturday, October 27th, AccessDirect took part in the American Cancer Society’s Making Strides Walk in Kansas City. The walk raises funds for breast cancer research, and we were honored to participate. In total, the event raised over $300,000.00 for the ACS! Matt is our resident hobbyist photographer, and he took some great shots of the walk. Enjoy!

This post AccessDirect is Making Strides! appeared first on AccessDirect and was written by Matt Bowyer.

Trouble Understanding Virtual PBX? Let Us Help!

Matt Bowyer — Fri, 27 Jul 2012 14:12:21 +0000

Understanding Virtual PBX and what it does. We hear a lot of common questions. For example, ‘How can this help my business?’ Learn how it can from us.

This post Trouble Understanding Virtual PBX? Let Us Help! appeared first on AccessDirect and was written by Matt Bowyer.

Get Voicemail Anywhere

Matt Bowyer — Fri, 20 Jul 2012 14:29:25 +0000

Get voicemail anywhere, no matter if he was in Toronto or Honk Kong, his Toronto customers could reach him. Results: The customer is very happy to have ...

This post Get Voicemail Anywhere appeared first on AccessDirect and was written by Matt Bowyer.

Disaster Recovery Phone Solution Important to Any Business

Matt Bowyer — Thu, 12 Jul 2012 16:22:22 +0000

Disaster Recovery phone solution options. Common questions are ‘If something was to happen to my physical location or building, or our phones were to go...

This post Disaster Recovery Phone Solution Important to Any Business appeared first on AccessDirect and was written by Matt Bowyer.

Group Messaging Solution for Pizza Shop

Matt Bowyer — Fri, 15 Jun 2012 17:34:14 +0000

Group Messaging Solution: AccessDirect set the pizza shops up with the Direct Receptionist 4 plan which gave the area manager up to 25 extensions a...

This post Group Messaging Solution for Pizza Shop appeared first on AccessDirect and was written by Matt Bowyer.

Direct Receptionist Keeps Pool Cool

Matt Bowyer — Wed, 06 Jun 2012 18:02:34 +0000

Direct Receptionist Plan was a great way to help the pool’s employees be more efficient, and also a perfect way to communicate pool hours and other...

This post Direct Receptionist Keeps Pool Cool appeared first on AccessDirect and was written by Matt Bowyer.

Hunting Supplier Needs Auto Attendant

Matt Bowyer — Mon, 14 May 2012 18:57:55 +0000

Supplier Needs Auto Attendant to Keep Up Challenge: A customer from Washington State called and said that he had an online hunting store, specializing in...

This post Hunting Supplier Needs Auto Attendant appeared first on AccessDirect and was written by Matt Bowyer.

Direct Receptionist Package Simplifies Operations

Matt Bowyer — Fri, 04 May 2012 19:19:32 +0000

Direct Receptionist Package.Solution: AccessDirect set up an Auto Attendant with five different extensions, which is our most popular...

This post Direct Receptionist Package Simplifies Operations appeared first on AccessDirect and was written by Matt Bowyer.

Real Estate Company Local Presence Numbers

Matt Bowyer — Fri, 27 Apr 2012 19:36:01 +0000

Local presence numbers from AccessDirect. Solution: I told the owner that AccessDirect could provide him with twenty-two different numbers...

This post Real Estate Company Local Presence Numbers appeared first on AccessDirect and was written by Matt Bowyer.

Call Back Notifications for Dentist Office

Matt Bowyer — Mon, 23 Apr 2012 19:57:52 +0000

Call Back Notification which would ring his cell phone three times every five minutes until he listened to the patient’s message. Instead of paying...

This post Call Back Notifications for Dentist Office appeared first on AccessDirect and was written by Matt Bowyer.

Virtual PBX Porting for Fashion Boutique

Matt Bowyer — Fri, 06 Apr 2012 20:50:43 +0000

Virtual PBX Porting procedures.Solution: I called his 212 number and listened to his current Auto-Attendant. It was a simple three extension...

This post Virtual PBX Porting for Fashion Boutique appeared first on AccessDirect and was written by Matt Bowyer.

Cell Phone Forwarding for Law Firm

Matt Bowyer — Mon, 19 Mar 2012 13:14:26 +0000

Cell phone forwarding for this client so that they didn't miss any more calls. Solution: I set up a local number for the couple so they could...

This post Cell Phone Forwarding for Law Firm appeared first on AccessDirect and was written by Matt Bowyer.

Business Fax Forwarding Saves Money

Matt Bowyer — Fri, 02 Mar 2012 15:46:23 +0000

Fax forwarding sent electronically and he can choose whether or not to print them out, saving him money not just on phone lines but toner and paper as well.

This post Business Fax Forwarding Saves Money appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Receptionist Saves Time

Matt Bowyer — Thu, 23 Feb 2012 20:53:35 +0000

Virtual receptionist saves time and money for him. He had a way for his customers to leave voicemails whether they were calling domestically or if they were

This post Virtual Receptionist Saves Time appeared first on AccessDirect and was written by Matt Bowyer.

Overseas Virtual PBX

Matt Bowyer — Thu, 16 Feb 2012 16:54:36 +0000

Overseas virtual PBX solution from AccessDirect.Solution: I told the customer that we had no problem providing him with numbers in most American

This post Overseas Virtual PBX appeared first on AccessDirect and was written by Matt Bowyer.

Canadian Local Number for Charity

Matt Bowyer — Tue, 24 Jan 2012 15:22:52 +0000

Canadian local number in Oakville (suburb of Toronto) so that a charity in that part of Canada could have a directory with voice mailboxes...

This post Canadian Local Number for Charity appeared first on AccessDirect and was written by Matt Bowyer.

Tax Business Voicemail System

Matt Bowyer — Wed, 18 Jan 2012 16:04:27 +0000

Business voicemail system set up specifically for their needs. Solution: I recommended our Direct Enterprise Package. The business forwarded...

This post Tax Business Voicemail System appeared first on AccessDirect and was written by Matt Bowyer.

Hawaiian Company Mainland Presence Needed

Matt Bowyer — Fri, 28 Oct 2011 15:37:38 +0000

Hawaiian Company Mainland presence needed.Solution: AccessDirect immediately gave the jewelry company a choice of California numbers. We set...

This post Hawaiian Company Mainland Presence Needed appeared first on AccessDirect and was written by Matt Bowyer.

Auto Attendant Increases Truck Sales

Matt Bowyer — Fri, 16 Sep 2011 16:23:03 +0000

The auto attendant increases truck sales by 2,932% in 3 years! Results: The whole management crew and staff were amazed that they could now take their...

This post Auto Attendant Increases Truck Sales appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Receptionist Real Estate Broker

Matt Bowyer — Fri, 09 Sep 2011 16:42:02 +0000

Virtual receptionist real estate solution to tie things together. Solution: Working with the company owner, the AccessDirect sales professional...

This post Virtual Receptionist Real Estate Broker appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Phone Number Disaster Relief

Matt Bowyer — Wed, 07 Sep 2011 16:55:51 +0000

A virtual phone number disaster relief line for people to stay updated on the current storm. Solution: Access Direct provided the company with a phone...

This post Virtual Phone Number Disaster Relief appeared first on AccessDirect and was written by Matt Bowyer.

Local Virtual Number Call Forwarding

Matt Bowyer — Fri, 19 Aug 2011 18:06:24 +0000

Local virtual number from AccessDirect. Solution: We were happy to inform the customer that we had no problem providing him with numbers in most...

This post Local Virtual Number Call Forwarding appeared first on AccessDirect and was written by Matt Bowyer.

Insurance Agent Auto Attendant Saves Money

Matt Bowyer — Mon, 08 Aug 2011 18:24:58 +0000

Insurance Agent Auto Attendant from AccessDirect. I explained the benefits of using our program opposed to using equipment or VoIP. He was thrilled...

This post Insurance Agent Auto Attendant Saves Money appeared first on AccessDirect and was written by Matt Bowyer.

Montreal Local Number for Non-Profit

Matt Bowyer — Wed, 03 Aug 2011 19:20:38 +0000

Montreal local number so that the Shriners (Non-profit) organization in that part of Canada could have a directory with voice mailboxes.

This post Montreal Local Number for Non-Profit appeared first on AccessDirect and was written by Matt Bowyer.

Auto Attendant Connects Lifeguards

Matt Bowyer — Fri, 22 Jul 2011 19:35:36 +0000

Auto attendant connects lifeguards for this Parks & Recreation Department. Results: The owner is extremely pleased with how efficient the...

This post Auto Attendant Connects Lifeguards appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Fax Saves Money for Trucking Company

Matt Bowyer — Thu, 14 Jul 2011 19:52:06 +0000

Virtual fax solution from AccessDirect. AccessDirect suggested porting the lines to our service so that the customer no longer had to pay his large phone...

This post Virtual Fax Saves Money for Trucking Company appeared first on AccessDirect and was written by Matt Bowyer.

Insurance Office Auto Attendant

Matt Bowyer — Fri, 24 Jun 2011 17:31:24 +0000

Insurance office auto attendant system. AccessDirect provided the insurance office with a full time insurance office auto attendant.

This post Insurance Office Auto Attendant appeared first on AccessDirect and was written by Matt Bowyer.

Antique Dealer Uses Voicemail Email Service

Matt Bowyer — Mon, 20 Jun 2011 13:20:00 +0000

Voicemail email service from AccessDirect. Solution: AccessDirect set the customer up with a Direct Receptionist Package. His main greeting...

This post Antique Dealer Uses Voicemail Email Service appeared first on AccessDirect and was written by Matt Bowyer.

Toll Free Hosted Number Helps Established Business

Matt Bowyer — Tue, 14 Jun 2011 13:50:31 +0000

Toll free hosted number to launch their new business in the cloud Solution: AccessDirect can assign local or toll free hosted numbers that can be...

This post Toll Free Hosted Number Helps Established Business appeared first on AccessDirect and was written by Matt Bowyer.

Keep Phone Number You’ve Had Forever

Matt Bowyer — Sat, 28 May 2011 14:22:23 +0000

Keep phone number. A man called AccessDirect who had two toll free numbers for the past twenty-five years. He had ‘taken them with him’ or port the number.

This post Keep Phone Number You’ve Had Forever appeared first on AccessDirect and was written by Matt Bowyer.

Hosted PBX Voice Mail

Matt Bowyer — Sat, 21 May 2011 15:07:39 +0000

Hosted PBX voice mail system with group messaging to get their messages out to the sales force efficiently. Solution: AccessDirect has a management...

This post Hosted PBX Voice Mail appeared first on AccessDirect and was written by Matt Bowyer.

Custom Auto Attendant

Matt Bowyer — Fri, 20 May 2011 15:19:46 +0000

Custom auto attendant for this client. Solution: Access Direct custom built the auto-attendant for this customer that fit the needs of him, his...

This post Custom Auto Attendant appeared first on AccessDirect and was written by Matt Bowyer.

Hosted PBX Disaster Recovery

Matt Bowyer — Sat, 14 May 2011 15:33:15 +0000

Hosted PBX Disaster Recovery Options from AccessDirect. Solution: With their employees in two different locations and both sharing the same voice...

This post Hosted PBX Disaster Recovery appeared first on AccessDirect and was written by Matt Bowyer.

Professional Auto Attendant

Matt Bowyer — Sat, 07 May 2011 15:00:05 +0000

Professional auto attendant that took care of calls and gave his callers a much better experience than being transferred to a cell phone...

This post Professional Auto Attendant appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Local Number for Insurance Agents

Matt Bowyer — Thu, 05 May 2011 19:29:29 +0000

Virtual local number. When customers and clients call the number, they hear a greeting which gives options to choose which person they wish to contact. The

This post Virtual Local Number for Insurance Agents appeared first on AccessDirect and was written by Matt Bowyer.

Direct Receptionist Package for International Company

Matt Bowyer — Sat, 30 Apr 2011 19:34:28 +0000

Direct Receptionist Package. His main greeting gave seven options of different types of antique furniture which customers could specifically choose, and...

This post Direct Receptionist Package for International Company appeared first on AccessDirect and was written by Matt Bowyer.

Mobile Auto Attendant for Wire Manufacturer

Matt Bowyer — Thu, 28 Apr 2011 19:45:19 +0000

Mobile auto attendant solution that AccessDirect can provide for them quickly. Solution: Working with the office operations manager, the AccessDirect...

This post Mobile Auto Attendant for Wire Manufacturer appeared first on AccessDirect and was written by Matt Bowyer.

Roofing Company Local Phone Number

Matt Bowyer — Wed, 20 Apr 2011 18:55:34 +0000

Roofing company local phone number from AccessDirect. Solution: AccessDirect immediately gave the roofing company a choice of Indianapolis numbers...

This post Roofing Company Local Phone Number appeared first on AccessDirect and was written by Matt Bowyer.

Direct Executive

Matt Bowyer — Sat, 16 Apr 2011 20:56:28 +0000

Vanity toll free numbers from AccessDirect. Solution: AccessDirect’s professional sales team consulted with the operations manager and we were able to...

This post Direct Executive appeared first on AccessDirect and was written by Matt Bowyer.

Seasonal Business Auto Attendant

Matt Bowyer — Thu, 14 Apr 2011 21:37:09 +0000

Seasonal business Auto Attendant from AccessDirect. During her busiest time of year, the Auto-Attendant greets her customers when she cannot, and gives them

This post Seasonal Business Auto Attendant appeared first on AccessDirect and was written by Matt Bowyer.

Toll Free Local Phone Numbers

Matt Bowyer — Sun, 10 Apr 2011 01:13:10 +0000

Toll free local phone numbers on their website and their business cards. The brokers hear a name announcement when they answer their cell phones so that the

This post Toll Free Local Phone Numbers appeared first on AccessDirect and was written by Matt Bowyer.

Toronto Phone Number for New York Company

Matt Bowyer — Mon, 04 Apr 2011 13:43:07 +0000

Toronto phone number and our Direct Executive package. When the Canadians call the Toronto phone number they hear a few ‘fake rings’ and then they hear...

This post Toronto Phone Number for New York Company appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Auto Attendant Saves Company Money

Matt Bowyer — Sat, 02 Apr 2011 21:09:00 +0000

Virtual Auto Attendant from AccessDirect. I explained the benefits of using our program. He was thrilled that with AccessDirect service, I could literally..

This post Virtual Auto Attendant Saves Company Money appeared first on AccessDirect and was written by Matt Bowyer.

Apartment Answering Service

Matt Bowyer — Tue, 29 Mar 2011 13:15:47 +0000

Apartment Answering Service from AccessDirect. Solution: Unlike answering services, AccessDirect covers the leasing office phones whenever they...

This post Apartment Answering Service appeared first on AccessDirect and was written by Matt Bowyer.

Call Routing for Doctors Office

Matt Bowyer — Fri, 18 Mar 2011 18:47:07 +0000

Call routing system from AccessDirect. Solution: AccessDirect customized a solution that allow incoming callers to select the Doctor’s office they

This post Call Routing for Doctors Office appeared first on AccessDirect and was written by Matt Bowyer.

Local Phone Number

Matt Bowyer — Wed, 16 Mar 2011 19:03:28 +0000

Local phone number in another area code within their state to get business started in new location. This will give the impression to the people that live...

This post Local Phone Number appeared first on AccessDirect and was written by Matt Bowyer.

Virtual Number for Insurance Office

Matt Bowyer — Tue, 08 Mar 2011 20:27:10 +0000

Virtual number and voice mailboxes for five insurance agents. The agents wanted a professionally recorded voice for each of their mailboxes. They all had se

This post Virtual Number for Insurance Office appeared first on AccessDirect and was written by Matt Bowyer.

Voicemail Service for Hair Salon

Matt Bowyer — Sat, 05 Mar 2011 20:34:54 +0000

Voicemail service. If they can’t answer the phone after four or five rings, or if they are on the phone, the AccessDirect Auto Attendant picks up the call..

This post Voicemail Service for Hair Salon appeared first on AccessDirect and was written by Matt Bowyer.

Seasonal Direct Receptionist for Tax Business

Matt Bowyer — Sat, 26 Feb 2011 19:54:27 +0000

Seasonal Direct Receptionist 3 package. The package gave the company 4000 minutes and up to 25 extensions to use. We set up Group Messaging so that the...

This post Seasonal Direct Receptionist for Tax Business appeared first on AccessDirect and was written by Matt Bowyer.

Single Find Me for Rotary Club

Matt Bowyer — Mon, 24 Jan 2011 15:27:11 +0000

Single Find Me.’ For $19.95 a month someone could call the number and it could give a small introduction and then ring to whomever is ‘on call.’

This post Single Find Me for Rotary Club appeared first on AccessDirect and was written by Matt Bowyer.

Therapists Want 212 New York Phone Numbers

Matt Bowyer — Sun, 23 Jan 2011 15:08:36 +0000

212 New York phone number and a general greeting that enabled the patients to call and get a dial by name directory. The patients could press the first...

This post Therapists Want 212 New York Phone Numbers appeared first on AccessDirect and was written by Matt Bowyer.

Answering Phones for Cleaning Company

Matt Bowyer — Sat, 22 Jan 2011 01:54:05 +0000

Need someone answering phones? She was either on the phone and the clients would get a busy signal or She was away from the office, working. She has a two..

This post Answering Phones for Cleaning Company appeared first on AccessDirect and was written by Matt Bowyer.

Office Auto Attendant

Matt Bowyer — Fri, 21 Jan 2011 01:13:09 +0000

Office Auto Attendant Challenge: A dog trainer has a small rural office and he travels often to different hotels. He trains dogs to find bed bugs for hotel

This post Office Auto Attendant appeared first on AccessDirect and was written by Matt Bowyer.