{"id":18,"date":"2013-08-21T13:01:17","date_gmt":"2013-08-21T18:01:17","guid":{"rendered":"http:\/\/adirectinc1.wpengine.com\/?page_id=18"},"modified":"2025-02-12T10:25:23","modified_gmt":"2025-02-12T16:25:23","slug":"customers","status":"publish","type":"page","link":"https:\/\/www.messagingservice.com\/customers\/","title":{"rendered":"Customers"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css_animation=”left-to-right”]<\/p>\n

AccessDirect Customer Case Studies<\/h2>\n

At AccessDirect, it\u2019s our mission to help smaller businesses get all the benefits of a big-company phone system, but without all the equipment, hassle, and expense. \u00a0We provide complete small business phone systems, including: \u00a0voicemail, toll-free and local phone numbers, fax-to-email service, call transfer, after-hours emergency service, virtual auto attendant, and more. \u00a0 In fact, we provide AccessDirect customers all of the same cutting-edge technology and features offered by the big-company IP PBX phone systems, and our system is VOIP-compatible. \u00a0However, because we run our own private, hosted PBX system in a secure telecommunications facility, our shared services model allows our small business customers to look like Fortune 500 companies\u2014at a fraction of the cost.

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Check out some of the reviews and stories that tell how we were able to solve business phone system issues with our Virtual Phone System services and features. Chances are one of these stories might relate to you or your company.[\/vc_column_text]

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\"Understanding<\/a><\/p>\n\t\t\t<\/div>\n\n\t\t\n\t\t

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Trouble Understanding Virtual PBX? Let Us Help!<\/a><\/h3>\n\n\t\t\t

Understanding Virtual PBX and what it does. We hear a lot of common questions. For example, \u2018How can this help my business?\u2019 Learn how it can from us.<\/p>\n\nDetails<\/a>\n\n\t\t<\/div>\n\n\t<\/article>\n\n<\/div>\n

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\"\"<\/a><\/p>\n\t\t\t<\/div>\n\n\t\t\n\t\t

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Get Voicemail Anywhere<\/a><\/h3>\n\n\t\t\t

Get voicemail anywhere, no matter if he was in Toronto or Honk Kong, his Toronto customers could reach him. Results: The customer is very happy to have …<\/p>\n\nDetails<\/a>\n\n\t\t<\/div>\n\n\t<\/article>\n\n<\/div>\n

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Disaster Recovery Phone Solution Important to Any Business<\/a><\/h3>\n\n\t\t\t

Disaster Recovery phone solution options. Common questions are \u2018If something was to happen to my physical location or building, or our phones were to go…<\/p>\n\nDetails<\/a>\n\n\t\t<\/div>\n\n\t<\/article>\n\n<\/div><\/div><\/div>

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More Case Studies<\/span><\/i><\/a><\/div>[\/vc_column][\/vc_row][vc_row type=”3″ margin_top=”20″ margin_bottom=”30″ padding_top=”40″ padding_bottom=”30″ bg_color=”#dbdbdb” bg_cover=”true” bg_attachment=”true” enable_parallax=”false” parallax_speed=”0.3″ bg_type=”no_bg”][vc_column][vc_column_text]<\/p>\n

Customer Testimonials<\/span><\/h2>\n

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My company has been working with Access Direct and Valerie Martin for nearly 2 years. Their phone service is very reliable, professional, and has helped us manage an ever-increasing demand of phone calls. Anytime we need ANYTHING at all, whether it be changes to our messages, or how calls are routed, we call customer service and ask for Valerie and she promptly helps us every time with 5-star service and support. Keep up the great work!<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tJeff H.<\/span>Cash For Your Mac \/ Quality Macs<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“Your company has provided a great reliable service. \u00a0It is hard these days to find a credible company whose service is “as advertised”, but access direct is “as advertised.” \u00a0I thank you and wish the best for you and access direct.”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tMatthew Rice<\/span>Pine Glen Dental Group<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“Wanted to wish you a Merry Christmas and a special thanks for playing such a big part in my company with the service you provide. \u00a0I will be referring as many people as I can to your service in this next year. \u00a0It does not make sense for people to not have this service.”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tDominic<\/span>HTDI Financial<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“Thank you Matt Bowyer, and the rest of your team for your help with our Health Advantage Network much needed I.V.R. solution. Your quick response to EVERY technical support request has been amazing and we really appreciate your understanding of our customer needs. Thank you both most of all for a JOB WELL DONE AND DONE RIGHT!!! We intend to continue to be a referral to your services to our associates as well as a testimonial if ever called upon.”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tTony “Short Fat Guy” Andrews<\/span>\"BIG\" Bostrom International Group<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“Please tell your on-call guy \u201cTHANK YOU!\u201d for his quick response on Thanksgiving. \u00a0Customer service is a lost art and you guys always are on top of your game. Thank You!”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tScott Biggs<\/span>Biggs Heating & AC<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“Everyone liked the redo script that you had done this time around. Thanks again for your persistence and patience with me on this new endeavor. I would recommend you and AccessDirect to anyone. Thank you!”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tBob Rowland<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“It is SO professional, I priced other companies, and they do not compare to your company! I will be setting up another corporation next month, and I will be using you once again! Thanks so much.”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tBethany Golar<\/span>Hair Advantage by Bethany<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“Your service is one of the few that we at C-HET Solutions can count on professionally. \u00a0Thank you so much for all that you folks do.”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tPete Gowen<\/span>C-HET Solutions<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“You answer your phone and when my cell phone dropped my call you even called me right back. It\u2019s just that after waiting on hold with so many other companies it is refreshing the find one that actually calls you back.”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tJeff<\/span>Global Industrial Water<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“I\u00a0just want to say thank you for the great service today. I called to place my order around 10 AM and by 4PM, everything was up and running. You guys are great!”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tJean-Francois<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“I am amazed time and time again how much service your company provide at a great cost! And your customer service is unbeatable! I’ve got my phone company on the changes right now, and I’m already playing around with my voice mail and features!! \u00a0How nice this will be!”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tDeanna Kiser<\/span>ACH Retirement Plans, LLC<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div>\n
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“Customer service has been outstanding, your service is the best thing we’ve had in years, and I hope we can work together for many years to come.”<\/em><\/p>\n\t<\/div>\n\t

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\n\t\t\tCuauatemoc Montano<\/span>Health Revolution<\/span>\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\n<\/div><\/div>
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More Testimonials<\/span><\/i><\/a><\/div>[\/vc_column][\/vc_row][vc_row bg_type=”no_bg”][vc_column][vc_column_text css_animation=”left-to-right”]<\/p>\n

Current Customers<\/h2>\n

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<\/div>
\"American<\/a><\/div><\/div>
\"Blue<\/a><\/div><\/div>
\"Cartridge<\/a><\/div><\/div>
\"Challenger<\/a><\/div><\/div>
\"Davies\"<\/a><\/div><\/div>
\"Good<\/a><\/div><\/div>
\"Modern<\/a><\/div><\/div>
\"University<\/a><\/div><\/div><\/section>
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AccessDirect Customer Case Studies, it\u2019s our mission to help smaller businesses get all the benefits of a big-company phone system, but without all the cost.<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\nBusiness Phone System Reviews | AccessDirect Case Studies<\/title>\n<meta name=\"description\" content=\"It's AccessDirect's mission to help smaller businesses get all the benefits of a big-company phone system. 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