{"id":20741,"date":"2011-08-08T13:24:58","date_gmt":"2011-08-08T18:24:58","guid":{"rendered":"http:\/\/adirectinc1.wpengine.com\/?p=20741"},"modified":"2019-08-22T16:02:28","modified_gmt":"2019-08-22T21:02:28","slug":"insurance-agent-auto-attendant-saves-money","status":"publish","type":"post","link":"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/","title":{"rendered":"Insurance Agent Auto Attendant Saves Money"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-20742\" style=\"border-radius: 2px; -webkit-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); -moz-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); border: 2px solid #ff9f1a;\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2011\/08\/AutoAttendantSavesMoneyWide.jpg\" alt=\"Auto Attendant Saves Money\" width=\"890\" height=\"350\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2011\/08\/AutoAttendantSavesMoneyWide.jpg 890w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2011\/08\/AutoAttendantSavesMoneyWide-300x118.jpg 300w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2011\/08\/AutoAttendantSavesMoneyWide-768x302.jpg 768w\" sizes=\"(max-width: 890px) 100vw, 890px\" \/><\/p>\n<p>[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Challenge:<\/strong><\/span> A customer with a Life Insurance Brokerage company called in and was very upset because he had an old phone system that had multiple problems and finally just stopped working.\u00a0 He was panicking because he had priced out a new phone system but he found it would cost an immense amount of money to replace. \u00a0His phones still worked fine but the voicemail and auto-attendant would no longer function.\u00a0 He was originally calling to look into VoIP phones and VoIP phone service.\u00a0 I could tell he was very concerned about the cost of equipment and I knew he really didn\u2019t understand what VoIP telephone service was.\u00a0 He needed a solution that would enable callers to immediately get an <a href=\"https:\/\/www.messagingservice.com\/features\/auto-attendant\/\">Auto Attendant Phone System<\/a>\u00a0when they called, and could give the callers options to transfer to extensions that had been set up and in use for a very long time.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Solution:<\/strong><\/span> I suggested that the customer go with a Virtual Insurance Agent Auto Attendant from AccessDirect. \u00a0I explained the benefits of using our program opposed to using equipment or VoIP. \u00a0He was thrilled that with AccessDirect service, because we could literally have a full service Cloud Auto-Attendant up and running for him the very same day he talked to me. \u00a0 \u00a0He was relieved glad to know he would not have to worry about coming problems with VoIP services, like calls dropping because of spotty internet service.\u00a0 He just sent me a document with his current Auto-Attendant greeting and an extension list, and AccessDirect had this customer up and running with his new Virtual Cloud Auto Attendant in a few hours.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Results:<\/strong><\/span>\u00a0This customer is extremely happy because he saved a lot of time and hassle and did not have to worry about the cost of VoIP and equipment by using a Virtual Auto-Attendant.\u00a0 He appreciated that we do the same thing as his old voicemail did, and all of his employees now receive their voicemails via wav.files in their email opposed to having to go through all of their voice messages and delete them like they did on their old equipment.\u00a0 Being \u2018phone-system-free\u2019 has been a relief for our new customer and he no longer has to worry about time wasted on repairs and break-downs.\u00a0 His major concern now is who to sell his next life insurance policy to, which is the way it should be![\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Insurance Agent Auto Attendant from AccessDirect. I explained the benefits of using our program opposed to using equipment or VoIP. He was thrilled&#8230;<\/p>\n","protected":false},"author":2,"featured_media":21785,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"categories":[156,160],"tags":[37],"class_list":["post-20741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-direct-receptionist","tag-auto-attendant","category-156","category-160","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Insurance Agent Saves Money with AccessDirect&#039;s Cloud Auto Attendant<\/title>\n<meta name=\"description\" content=\"Discover how an insurance agent saved time and money with a cloud auto attendant from AccessDirect. 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This system has easy setup and many useful features.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/\" \/>\n<meta property=\"og:site_name\" content=\"AccessDirect\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:published_time\" content=\"2011-08-08T18:24:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-08-22T21:02:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2011\/08\/AutoAttendantSavesMoney.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Matt Bowyer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AccessDirect\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Matt Bowyer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/\"},\"author\":{\"name\":\"Matt Bowyer\",\"@id\":\"https:\/\/www.messagingservice.com\/#\/schema\/person\/3295d133efb1b285dd269c4b0ea8f63c\"},\"headline\":\"Insurance Agent Auto Attendant Saves Money\",\"datePublished\":\"2011-08-08T18:24:58+00:00\",\"dateModified\":\"2019-08-22T21:02:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/\"},\"wordCount\":459,\"publisher\":{\"@id\":\"https:\/\/www.messagingservice.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2011\/08\/AutoAttendantSavesMoney.jpg\",\"keywords\":[\"auto attendant\"],\"articleSection\":[\"Case Studies\",\"Direct Receptionist\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/\",\"url\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/\",\"name\":\"Insurance Agent Saves Money with AccessDirect's Cloud Auto Attendant\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/insurance-agent-auto-attendant-saves-money\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2011\/08\/AutoAttendantSavesMoney.jpg\",\"datePublished\":\"2011-08-08T18:24:58+00:00\",\"dateModified\":\"2019-08-22T21:02:28+00:00\",\"description\":\"Discover how an insurance agent saved time and money with a cloud auto attendant from AccessDirect. 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