{"id":20747,"date":"2011-07-22T14:35:36","date_gmt":"2011-07-22T19:35:36","guid":{"rendered":"http:\/\/adirectinc1.wpengine.com\/?p=20747"},"modified":"2019-07-12T11:28:54","modified_gmt":"2019-07-12T16:28:54","slug":"auto-attendant-connects-lifeguards","status":"publish","type":"post","link":"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/","title":{"rendered":"Auto Attendant Connects Lifeguards"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-20749\" style=\"border-radius: 2px; -webkit-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); -moz-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); border: 2px solid #ff9f1a;\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/10\/LifeGuardAutoAttendantWide.jpg\" alt=\"Auto Attendant Connects Lifeguards\" width=\"890\" height=\"350\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/10\/LifeGuardAutoAttendantWide.jpg 890w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/10\/LifeGuardAutoAttendantWide-300x118.jpg 300w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/10\/LifeGuardAutoAttendantWide-768x302.jpg 768w\" sizes=\"(max-width: 890px) 100vw, 890px\" \/><\/p>\n<p>[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Challenge:<\/strong><\/span>\u00a0A small town\u2019s Parks and Recreation Center had hired over 20 people to help with maintenance and lifeguarding the city\u2019s pools for the summer.\u00a0 They wanted a way to leave daily messages for all employees, and they wanted each employee to have a voice mailbox and extension number so that parents\/frequent swimmers could call and ask any specific questions they might have about times, rules or incidents.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Solution:<\/strong><\/span>\u00a0I recommended our Direct Receptionist 4 package. \u00a0The package gave the company 4000 minutes and up to 25 extensions to use. \u00a0We set up Group Messaging so that the manager of all of the pools got to broadcast his messages to his employees\u2019 voice mailboxes easily. \u00a0They also each had their own personal extension. \u00a0The owner was also given Web Access, so that if he had to replace the workers, he could go online and change the names and email addresses for their Voice-to-Email wav.file delivery. Our auto attendant connects lifeguards for this Parks &amp; Recreation Department.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Results:<\/strong><\/span> The owner is extremely pleased with how efficient the <a href=\"https:\/\/www.messagingservice.com\/features\/auto-attendant\/\">Auto Attendant Phone System<\/a> is.\u00a0 With our VoIP auto attendant, each employee has a Voice Mailbox to record a personal greeting and deal with questions about their own specific pool information. \u00a0They were all able to check their messages with their Smart Phones. \u00a0The manager of the Pools for the Parks and Recreation Department is able to leave all 20 employees messages at once with our Group Messaging feature. \u00a0He told me he didn\u2019t know how he would get through this hot summer season without our help.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Auto attendant connects lifeguards for this Parks &#038; Recreation Department. Results: The owner is extremely pleased with how efficient the&#8230;<\/p>\n","protected":false},"author":2,"featured_media":20748,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"categories":[156,160],"tags":[37],"class_list":["post-20747","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-direct-receptionist","tag-auto-attendant","category-156","category-160","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AccessDirect&#039;s VoIP Auto Attendant Connects Lifeguards<\/title>\n<meta name=\"description\" content=\"A recreation center needed a system to improve communications between employees and patrons. 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Find out how they benefited from our VoIP auto attendant!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/\" \/>\n<meta property=\"og:site_name\" content=\"AccessDirect\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:published_time\" content=\"2011-07-22T19:35:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-07-12T16:28:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/10\/LifeGuardAutoAttendant.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"322\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Matt Bowyer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AccessDirect\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Matt Bowyer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/\"},\"author\":{\"name\":\"Matt Bowyer\",\"@id\":\"https:\/\/www.messagingservice.com\/#\/schema\/person\/3295d133efb1b285dd269c4b0ea8f63c\"},\"headline\":\"Auto Attendant Connects Lifeguards\",\"datePublished\":\"2011-07-22T19:35:36+00:00\",\"dateModified\":\"2019-07-12T16:28:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/\"},\"wordCount\":320,\"publisher\":{\"@id\":\"https:\/\/www.messagingservice.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/10\/LifeGuardAutoAttendant.jpg\",\"keywords\":[\"auto attendant\"],\"articleSection\":[\"Case Studies\",\"Direct Receptionist\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/\",\"url\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/\",\"name\":\"AccessDirect's VoIP Auto Attendant Connects Lifeguards\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/auto-attendant-connects-lifeguards\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/10\/LifeGuardAutoAttendant.jpg\",\"datePublished\":\"2011-07-22T19:35:36+00:00\",\"dateModified\":\"2019-07-12T16:28:54+00:00\",\"description\":\"A recreation center needed a system to improve communications between employees and patrons. 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