{"id":20895,"date":"2013-11-14T10:46:21","date_gmt":"2013-11-14T16:46:21","guid":{"rendered":"http:\/\/adirectinc1.wpengine.com\/?page_id=20895"},"modified":"2022-04-25T21:59:57","modified_gmt":"2022-04-26T02:59:57","slug":"call-forwarding-system","status":"publish","type":"page","link":"https:\/\/www.messagingservice.com\/call-forwarding-system\/","title":{"rendered":"Call Forwarding System"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2>What is Call Forwarding?<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner][vc_column_text]Call forwarding is a phone feature which directs calls to a voicemail system, a cell phone or another number. Business call forwarding systems and features are important for many businesses and professional services.<\/p>\n<p>For example, in a medical clinic, a call forwarding system might be used to forward urgent cases to an on-call doctor after the clinic is closed. Small businesses can use call forwarding to route priority client calls to a salesperson\u2019s cell phone, for instance. In short, virtual office call forwarding provides <a href=\"https:\/\/www.messagingservice.com\/major-benefits-call-answering-service\/\">big benefits<\/a> and flexibility not only for the business, but for callers as well, getting them to the right person as quickly as possible.<\/p>\n<p>A phone number forwarding service can be set up in a couple of different ways:[\/vc_column_text]<div class=\"standard-arrow bullet-top\"><ul>\n<li>Calls can be forwarded immediately to a different number<\/li>\n<li>Calls can be forwarded after the caller does not get an answer within a specific number of rings, or if the number is busy<\/li>\n<li>Calls can even be forwarded based on the phone number of the caller<\/li>\n<\/ul>\n<\/div>[vc_column_text]The beauty of a virtual business call forwarding service, and the options that AccessDirect offers, puts the business owner in charge of the caller experience, leaving nothing to chance. Want to forward calls just at certain times of the day, or days of the week? We can help with that too.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-5c0952bf0ef4e767860b5fd18431d121.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-5c0952bf0ef4e767860b5fd18431d121.enable-bg-rollover .rollover-video i {\n  background: ;\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-5c0952bf0ef4e767860b5fd18431d121 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-5c0952bf0ef4e767860b5fd18431d121 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-5c0952bf0ef4e767860b5fd18431d121 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap\" style=\"\"><div class=\"rollover-video\" style=\"\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me aspect\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2017\/03\/video-play.jpg\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2017\/03\/video-play.jpg 637w\" style=\"--ratio: 637 \/ 356\" sizes=\"(max-width: 637px) 100vw, 637px\" width=\"637\" height=\"356\"  data-dt-location=\"https:\/\/www.messagingservice.com\/video-play\/\" alt=\"\" \/><a class=\"video-icon dt-pswp-item pswp-video\" href=\"https:\/\/www.youtube.com\/watch?v=0jTNM1rMCmY?autoplay=1;modestbranding=1;controls=0;showinfo=0;rel=0;fs=1\" title=\"\" data-dt-img-description=\"\"><\/a><\/div><\/div><\/div><\/div>[vc_column_text]<div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class='mb-center maxbutton-101-center'><span class='maxbutton-101-container mb-container'><a class=\"maxbutton-101 maxbutton maxbutton-demoofferhighlight\" href=\"https:\/\/www.messagingservice.com\/free-trial-offer\/\" data-maxbuttoncounter=\"{&quot;button_id&quot;:&quot;101&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.messagingservice.com\\\/free-trial-offer\\\/&quot;,&quot;check&quot;:&quot;pyyl_lEA&quot;}\" data-maxbuttonpage=\"{&quot;id&quot;:20895,&quot;type&quot;:&quot;page&quot;}\"><span class='mb-text' >FREE TRIAL OFFER<\/span><\/a><\/span><\/span><div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<span class='mb-center maxbutton-9-center'><span class='maxbutton-9-container mb-container'><a class=\"maxbutton-9 maxbutton maxbutton-compare\" href=\"https:\/\/www.messagingservice.com\/products\/compare-plans\/\" data-maxbuttoncounter=\"{&quot;button_id&quot;:&quot;9&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.messagingservice.com\\\/products\\\/compare-plans\\\/&quot;,&quot;check&quot;:&quot;AFHxm01r&quot;}\" data-maxbuttonpage=\"{&quot;id&quot;:20895,&quot;type&quot;:&quot;page&quot;}\"><span class='mb-text' >COMPARE PLANS<\/span><\/a><\/span><\/span><div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<span class='mb-center maxbutton-102-center'><span class='maxbutton-102-container mb-container'><a class=\"maxbutton-102 maxbutton maxbutton-ordernoworangeshadow\" href=\"https:\/\/www.messagingservice.com\/order\/\" data-maxbuttoncounter=\"{&quot;button_id&quot;:&quot;102&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.messagingservice.com\\\/order\\\/&quot;,&quot;check&quot;:&quot;pgHJzj8N&quot;}\" data-maxbuttonpage=\"{&quot;id&quot;:20895,&quot;type&quot;:&quot;page&quot;}\"><span class='mb-text' >ORDER NOW<\/span><\/a><\/span><\/span><div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;rgba(68,68,68,0.08)&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Why is call forwarding important for small businesses?<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Today\u2019s customers often demand fast access to professionals and business services, making call forwarding more important than ever before. Without this feature, you may be losing customers who decide to simply call a competitor instead of waiting for you to answer your phones.<\/p>\n<p>Small businesses and especially solo practitioners can obviously be challenged to do their work <i>and<\/i> respond to incoming calls. Especially for businesses just starting out that can\u2019t afford to hire staff to provide ongoing phone support, a phone number forwarding service can be a benefit that provides convenience for them and access for customers and potential customers.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3>What are the benefits of call forwarding?<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Small businesses will find a number of benefits when adopting a call forwarding system. <a href=\"https:\/\/www.messagingservice.com\/products\/\">AccessDirect\u2019s automatic virtual phone system<\/a> with call forwarding offers several benefits, including:[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<div class=\"standard-arrow bullet-top\"><ul>\n<li><strong>No more missed calls.<\/strong> Missed calls = missed opportunities. Before call forwarding technology if you weren\u2019t available, or were on the phone, calls would go unanswered or callers would hear a busy signal. Many would simply hang up; some would simply give up. With business phone forwarding, your priority calls get through to you no matter where you are. You don\u2019t have to worry about missing an important call or trying to rush back to the office to avoid missing a client.<\/li>\n<li><strong>Local branding.<\/strong> For some businesses conveying a local presence is important for their brand positioning, whether or not they\u2019re actually physically located in a specific city. Suppose you live in a small, rural community near a larger metro area\u2014like New York City. A local number helps to convey that big city presence. A virtual business call forwarding service lets customers and clients call a local number and be directed to you no matter where you\u2019re located. Customers and clients get to save on long-distance charges and you get to advertise a local number.<\/li>\n<li><strong>Location freedom.<\/strong> Many service providers are on the road, or on the go, frequently. Realtors; plumbers, electricians and other tradespeople; salespeople\u2014the list could go on and on. For those without a traditional work environment, virtual business call forwarding services can help present a professional image and ensure that important calls aren\u2019t missed while you\u2019re engaged with something else. For those without a traditional work environment, virtual business call forwarding services can help present a professional image and ensure that important calls aren\u2019t missed while you\u2019re engaged with something else. Your calls can be redirected to another member of your team, or to an automated system. It\u2019s seamless for callers and stress-less for you.<\/li>\n<li><strong>No complicated call answering software or hardware.<\/strong> It\u2019s a breeze to get up and running with a virtual business call forwarding service. AccessDirect doesn\u2019t require you to understand new, complicated call transfer software or install expensive hardware. A call forwarding system is easy to use and intuitive.<\/li>\n<li><strong>A phone system that moves at the speed of your business.<\/strong> As a business executive, you\u2019re likely often on-the-go. Whether you\u2019re attending conferences, meetings, or traveling for business, a phone forwarding service allows callers to contact you easily and allows you to answer business calls no matter where you are. And, as you grow, your phone system can grow with you, easily allowing you to forward calls to members of your team wherever they are\u2014and no matter how many you have!<\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;rgba(68,68,68,0.08)&#8221;][vc_column][vc_column_text]<\/p>\n<h3>What types of small businesses are using virtual business call forwarding services \u2013 how?<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Business phone forwarding works for many types of small companies and we\u2019ve already seen a few examples. Some companies are coming up with some very creative and innovative ways to ensure their callers quickly get to the person and information they need.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]For instance, one <a href=\"https:\/\/www.messagingservice.com\/industry-solutions\/healthcare-answering-services\/\">medical office<\/a> where two physicians shared both office space and one main line were challenged with not knowing who an incoming call might be for. Invariably the doctor that answered was not the doctor the caller was hoping to reach. AccessDirect worked with the clinic to set up call routing so that callers were presented with a main greeting and extension options so the call would go to the correct doctor.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]Hurricanes Harvey, Irma and Maria caused havoc for many people\u2014and businesses\u2014in 2017. One common issue was people who had been displaced calling their property management firms to find out whether they could return to their homes. AccessDirect has received a number of inquiries from firms hoping to proactively be prepared to handle such situations in the future by setting up an emergency call forwarding number that calls can be forwarded to 24\/7\/365, and to automatically provided updates on the status of any repairs needing to be done. Even when phone lines are down following a storm event, a virtual number is still accessible and, as we\u2019ve seen, can include a local area code to give callers the confidence they\u2019re calling the right place.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]And, here\u2019s another interesting example of how one creative business owner used a local number to provide ongoing coverage during an office move from Alaska to Oregon. Wanting to gradually phase out their Alaska number while setting up a new local number in Oregon in anticipation of their move, this company called AccessDirect when their local phone company couldn\u2019t provide them with service as quickly as they had hoped. AccessDirect set up a local Oregon virtual office call forwarding number so they could easily set up shop in Oregon, while still physically being in Alaska\u2014keeping both lines active during the transition and then releasing the Alaska number once the move was complete.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-b0d5da73324611b3b36ccf6ad3939f59.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-b0d5da73324611b3b36ccf6ad3939f59.enable-bg-rollover .rollover-video i {\n  background: ;\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-b0d5da73324611b3b36ccf6ad3939f59 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-b0d5da73324611b3b36ccf6ad3939f59 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-b0d5da73324611b3b36ccf6ad3939f59 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:480px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap\" style=\"\"><div class=\"rollover-video\" style=\"\"><img decoding=\"async\" class=\"preload-me aspect\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2017\/11\/Half-Acre-Beer-Testimonial-480x270.png\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2017\/11\/Half-Acre-Beer-Testimonial-480x270.png 480w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2017\/11\/Half-Acre-Beer-Testimonial-960x540.png 960w\" style=\"--ratio: 480 \/ 270\" sizes=\"(max-width: 480px) 100vw, 480px\" width=\"480\" height=\"270\"  data-dt-location=\"https:\/\/www.messagingservice.com\/half-acre-beer-testimonial\/\" alt=\"\" \/><a class=\"video-icon dt-pswp-item pswp-video\" href=\"https:\/\/www.youtube.com\/watch?v=z-XLX9MQlyE?autoplay=1;modestbranding=1;controls=0;showinfo=0;rel=0;fs=1\" title=\"Half Acre Beer Testimonial\" data-dt-img-description=\"\"><\/a><\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Why Choose AccessDirect?<\/h3>\n<p>[\/vc_column_text][vc_column_text]AccessDirect has been providing call forwarding systems to small businesses for over 20 years.\u00a0 Our state of the art platform ensures that you\u2019ll never miss a call or a potential business opportunity.[\/vc_column_text][vc_column_text]Our customer service is the best in the industry.\u00a0 We&#8217;re the only virtual phone service provider that offers to help you every step of the way, offering to set up your system, provide <a href=\"https:\/\/www.messagingservice.com\/professionally-recorded-greetings\/\">professionally recorded greetings<\/a> for your callers, and troubleshooting any issues that may arise along the way.\u00a0 We also offer a free one week demo so that you can make sure that our virtual phone system is the right one for your business.[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;rgba(68,68,68,0.08)&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Frequently asked questions<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner]<div class=\"standard-arrow bullet-top\"><ul>\n<li>\n<h4>Can I reroute calls from a landline to a cell phone?<\/h4>\n<p>Absolutely! In fact, this is a great solution for independent business operators and sole proprietors who prefer to keep their cell phone number personal while sending a subtle signal that they have a traditional business location. Forwarding your calls from your landline to a cell phone also allows you the convenience of being on the go, taking care of business from wherever you need to be, with the comfort and confidence that you won\u2019t miss an important call.<\/p>\n<p>AccessDirect makes it easy. Just set up your business call forwarding number to forward all to your cell phone. Better yet, you can easily change where your calls are redirected if you get a new phone number or simply want your calls to start going to an assistant\u2019s number, or to another member of your team.<\/li>\n<li>\n<h4>Can I turn call forwarding off when I don\u2019t need it?<\/h4>\n<p>Absolutely! There will certainly be times when you don\u2019t want to be reached. Whether you\u2019re in the field, in a meeting, spending time with your family, or just taking a break from work, you can easily turn off call forwarding so calls don\u2019t interrupt you. AccessDirect makes it easy to do\u2014letting you manage your time and protect your privacy when you need some down time.<\/p>\n<p>Your redirected calls will be directed to voicemail instead, allowing you to check messages and call back when it\u2019s convenient for you. With your call forwarding system off, you can tackle projects, take meetings, or take care of other mission-critical tasksWith your call forwarding system off, you can tackle projects, take meetings, or take care of other mission-critical tasks. When you\u2019re ready to start receiving calls again, just turn call forwarding back on. It really is that easy!<\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]AccessDirect&#8217;s call forwarding system makes it easy to stay connected with your customers while staying productive. We\u2019ll help you get your virtual business call forwarding service set up so it works for you\u2014and your customers.<\/p>\n<p>Call <span style=\"font-size: 12pt; color: #ff9900;\"><strong>877-599-6500<\/strong><\/span> or <a href=\"https:\/\/www.messagingservice.com\/contact-us\/\">contact us<\/a> to speak with a customer service specialist for more information about our virtual business call forwarding service and our other solutions.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Call Forwarding System enables you to automatically transfer incoming phone calls to an alternate phone number. Using our phone services you can forward all<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"class_list":["post-20895","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Call Forwarding System | Virtual Business Call Forwarding Service<\/title>\n<meta name=\"description\" content=\"Forward your calls no matter where you are with a virtual business call forwarding system from AccessDirect. 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