{"id":27784,"date":"2023-09-25T13:28:48","date_gmt":"2023-09-25T18:28:48","guid":{"rendered":"https:\/\/www.messagingservice.com\/?page_id=27784"},"modified":"2023-09-25T13:28:48","modified_gmt":"2023-09-25T18:28:48","slug":"auto-attendant-script-samples","status":"publish","type":"page","link":"https:\/\/www.messagingservice.com\/auto-attendant-script-samples\/","title":{"rendered":"20 Auto Attendant Phone Scripts to Elevate Your Small Business"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27784\" class=\"elementor elementor-27784\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-419e29d6 elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"419e29d6\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e8f81ff\" data-id=\"2e8f81ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e8fef46 elementor-widget elementor-widget-heading\" data-id=\"4e8fef46\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">20 Auto Attendant Phone Scripts to Elevate Your Small Business<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2865541b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2865541b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-91aa7c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"91aa7c8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-132c2d24 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"132c2d24\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6ff3d868 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ff3d868\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f374010\" data-id=\"1f374010\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cbc0592 elementor-widget elementor-widget-heading\" data-id=\"2cbc0592\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Whatever Your Size, Enjoy A Big Company Image With A Professional Phone Number\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47a842f0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"47a842f0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.messagingservice.com\/free-trial-offer\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sign UP for a FREE TRIAL<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b237490 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b237490\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a3a38c2\" data-id=\"a3a38c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32ed5c elementor-widget elementor-widget-text-editor\" data-id=\"32ed5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Have you ever called a business only to get a busy signal or a robotic voice saying, \u201cI\u2019m sorry, but the number you have dialed has a voice mailbox that has not been set up yet\u201d? Plenty of businesses fail at this one key aspect of customer service: communication.<\/p><p>Maintaining good communication isn\u2019t the most difficult thing to do well, given the technology we have at our fingertips today. However, it does take intentional effort to use this technology to the best effect.<\/p><p>If you\u2019re using an auto attendant phone system, you\u2019ve taken a great first step toward making sure your customers have a good experience when calling you. It gives them a direct way to interact with your business and allows you to handle high call volumes with ease. However, if you don\u2019t have a real person from your company to answer the phone, you need a good auto attendant script and recording to deliver the full potential of this system.<\/p><p>At the same time, you may not feel confident crafting or recording a professional script for your brand. Or you might not have the time to think through what it should say or to set up the menu properly.<\/p><p>At AccessDirect, we\u2019ve helped many companies develop auto attendant scripts and professional recordings that enhance their brand reputation with every phone call. Let\u2019s look at some examples of scripts you can use to make your auto attendant system much more effective.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0dff22 elementor-widget elementor-widget-heading\" data-id=\"f0dff22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Is an Auto-Attendant?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41426614 elementor-widget elementor-widget-text-editor\" data-id=\"41426614\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFirst, it\u2019s important to differentiate an auto attendant from a typical voicemail setup. While the two often go hand-in-hand, they tend to occur at different stages: \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42222dec elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"42222dec\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Auto Attendant:<\/b> This is what people hear when they first call your main business line. In essence, an <a href=\"https:\/\/www.messagingservice.com\/features\/auto-attendant\/\">auto attendant<\/a> answers the call so customers can still reach you in some capacity. The message usually includes a greeting and a set of menu options directing callers to different departments or people within your organization.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Voicemail: <\/b> This is what people reach when they cannot access a specific extension at your company. A <a href=\"https:\/\/www.messagingservice.com\/small-business-voicemail\/\">voicemail<\/a> allows people to record a voice message that the person at that extension can listen to later. Once a caller reaches a voicemail box, there are usually no options to be transferred.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42f131c elementor-widget elementor-widget-text-editor\" data-id=\"42f131c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Having a well-crafted script for your auto attendant system can help you give a clear directory of extensions at your company, provide information after hours, and improve perception of your brand. Overall, it makes your system more user-friendly for customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ba0c95f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ba0c95f\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-267251c0\" data-id=\"267251c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-667f6fba elementor-widget elementor-widget-heading\" data-id=\"667f6fba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Don\u2019t Wing It: The Purpose of a Professional Auto Attendant Script<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44977f07 elementor-widget elementor-widget-text-editor\" data-id=\"44977f07\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When you record your auto attendant message, winging it isn\u2019t the answer. You want to concisely convey all the necessary information while projecting your unique brand voice. Your message needs to accomplish a lot of different goals in a short recording, while introducing yourself, holding their attention, and giving all the correct menu options. The more complex your extensions, the more difficult it might be to craft this message.<\/p><p>A script can help you optimize your auto attendant message for the recording. Whether you record this script with your own voice or send it to a professional recording service to implement (like AccessDirect), you want to write and edit your script ahead of time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-726e0534 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"726e0534\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ae73953\" data-id=\"3ae73953\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7760e0c0 elementor-widget elementor-widget-heading\" data-id=\"7760e0c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Structure an Auto Attendant Phone Script\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3e5f1d elementor-widget elementor-widget-text-editor\" data-id=\"7d3e5f1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThere are several ways you can craft an auto-attendant message. However, every auto attendant phone script should include the following core elements: \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10565b1b elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"10565b1b\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Greeting\/Welcoming Message <\/b> - Every auto attendant script should start by greeting the caller in a friendly way. Often, that means saying \u201chello\u201d and thanking the person for calling.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Company Name <\/b> - You always want to put your company name front and center in any phone greeting. If a customer called you, you don\u2019t want them to mistake your number for someone else\u2019s. Plus, saying your name out loud is one more way to make your brand more memorable, so it sticks in the caller\u2019s mind later.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Main Menu Options <\/b> - After introducing your company, provide any necessary information about the business that callers should know, then proceed to your phone menu. Here you assign a specific number or extension to departments or people within your office or organization. Callers can then hear the extension list and dial the correct number to reach their party. It\u2019s best to map out these extensions ahead of time so you can easily give callers the correct number (i.e. \u201cPress two for the maintenance department\u201d). Make it as easy as possible for customers to reach their desired department with the press of a button.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Voicemail Recordings <\/b> - Have the people at each extension <a href=\"https:\/\/www.messagingservice.com\/blog\/25-best-voicemail-greetings-for-business\/\"> set up a voicemail greeting <\/a> and an inbox. That way, a caller never hits a dead end but always has an opportunity to reach your business in some way. If you send them through a phone tree only for them to reach a place where they can\u2019t leave their information for a callback, they may get frustrated and decide to go to another business that gives them the attention they need.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26c55267 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26c55267\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4be4d072\" data-id=\"4be4d072\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5dd08663 elementor-widget elementor-widget-heading\" data-id=\"5dd08663\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">20 Auto Attendant Phone Script Samples<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-544bbbdc elementor-widget elementor-widget-text-editor\" data-id=\"544bbbdc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThere are virtually endless possibilities for crafting an auto attendant script. After all, your message should be just as unique as your brand. To get started, here are a few samples for different scenarios and industries. We recommend tailoring each script to fit your needs. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3af3df98 elementor-widget elementor-widget-heading\" data-id=\"3af3df98\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Basic Auto Attendant Scripts for Any Situation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f57b36a elementor-widget elementor-widget-text-editor\" data-id=\"f57b36a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These auto attendant scripts can be used for several different situations. Each includes a greeting, a space for your company name, and examples of menu options you might use, depending on your extensions and business needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a26ff42 elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6a26ff42\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Thank you for calling [Your Company Name]. If you know your party's extension, you may dial it at any time. For sales, press one. For support, press two. For billing, press three. For our company address and directions, press four. For general inquiries or to speak with an operator, press zero.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Hello. You\u2019ve reached [Your Company Name]. Our regular business hours are 9 AM to 5 PM, Monday through Friday. If you are calling during business hours, please press one to reach our main menu. If you require immediate assistance outside of these hours, please press two to be connected to our on-call support team.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Thank you for contacting [Your Company Name]. To better assist you, please choose from the following options: For sales, press one. For technical support, press two. For billing and account information, press three. For our company address and fax number, press four. To speak with a member of our team, press zero.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Hello. Thank you for choosing [Your Company Name]. To make a reservation, press one. For information about our products and services, press two. To check the status of an existing order, press three. To speak with our events planning team, press four. For all other inquiries, press zero.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b> Multi-Lingual: <\/b> Hi! You\u2019ve reached [Your Company Name]. Para espa\u00f1ol, oprima nueve. Pour le fran\u00e7ais, appuyez sur le trois. Our regular business hours are 9 AM to 5 PM, Monday through Friday. If you are calling during business hours, please note we experience regular high call volumes. If you reach a voicemail, please leave a message \u2014 your requests will be answered in the order they were received.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4c54a1 elementor-widget elementor-widget-heading\" data-id=\"d4c54a1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scripts for Solo Entrepreneurs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-931c939 elementor-widget elementor-widget-text-editor\" data-id=\"931c939\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIf you\u2019re an entrepreneur growing your business, you often don\u2019t have time to answer every single phone call. Use these scripts to help you field calls with ease. Even if you don\u2019t have multiple departments, using an auto attendant script with a menu can still help you project a big business image and categorize calls by business needs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a902c1c elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6a902c1c\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Consulting:<\/b> Hello, and thank you for calling [Your Company Name]. You've reached [Your Name], your dedicated consultant. I'm here to assist you with [expertise\/offering]. To make an appointment, press one or visit [Website]. To leave a message or for general inquiries, press two. Thank you for considering [Your Name] Consulting.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Appointment-Based Business: <\/b>Hello. You\u2019ve reached [Company Name]. To schedule an appointment or check availability, press one. For information on coaching services and rates, press two. For billing questions and all other inquiries, press three. Thank you for choosing [Your Company Name].<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-718b508 elementor-widget elementor-widget-heading\" data-id=\"718b508\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scripts for Restaurants\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ecdf7f elementor-widget elementor-widget-text-editor\" data-id=\"9ecdf7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tRestaurant phone lines can be incredibly difficult to manage, especially with a packed house. When you and your team are too busy to answer the phone, use these auto attendant phone scripts to help you handle calls with ease: \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb2c0e elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7fb2c0e\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Thank you for calling [Restaurant Name], [Company Motto]. To make a reservation or check table availability, press one. For hours of operation and location, press two. To inquire about private events or catering services, press three. For takeout and delivery options, press four.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Welcome to [Restaurant Name]. To hear our daily specials, press one. To place a takeout or delivery order, press two. For our dine-in menu and hours, press three. To inquire about allergen information or dietary restrictions, press four. To speak with a member of our team or leave a message, please remain on the line.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d67a00 elementor-widget elementor-widget-heading\" data-id=\"4d67a00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scripts for Agencies or Small Service Teams\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c6906 elementor-widget elementor-widget-text-editor\" data-id=\"75c6906\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you run an agency or a small service team, you may assign your extensions to specific people at your agency, rather than a department. There are several ways you can do this.<\/p><p>For a smaller team, you might assign an extension to each agent and list them like a regular phone menu. You can also use a dial-by-name directory. Usually best for larger teams, dial-by-name directories allow customers to select a number that corresponds with a letter in an agent\u2019s name. This allows callers to easily reach your agents without necessarily giving them a full list of extensions. It\u2019s both efficient and preserves privacy, so they can only reach the person they\u2019re looking for.<\/p><p><b>NOTE: <\/b>Most often, this is convenient if one of your employees or agents has already made an impression on the caller (and has given them their name or card).<\/p><p>Here are some auto attendant script ideas to help you get started:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eed5fa elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3eed5fa\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Large Agency:<\/b> Hello, you've reached [Agency Name]. Our regular business hours are 9 AM to 5 PM. To schedule an appointment with any of our professionals, press one. For a dial-by-name directory, press two. To leave a message or speak with an operator, press zero.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b80c10 elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1b80c10\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>[If customer pressed two] Dial-by-Name Script:<\/b> Welcome to the dial-by-name directory. Please enter the first few letters of the person's last name you are trying to reach, using your telephone keypad. For example, if you are looking for John Smith, you can enter '7-6-4' for 'S-M-I.' To repeat these instructions, press '9.'<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4952dfa elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4952dfa\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Small Team of Agents:<\/b> Hello! Thank you for calling [Agency Name], [Motto]. To schedule an appointment with one of our agents, press one. To speak to [Jim], press two. To speak to [Pam], press three. To speak to [Terry], press four. To speak to [James], press five. To speak to [Sally], press six. Otherwise, please remain on the line to speak with an operator or leave a message.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Dial by Profession:<\/b> Hello. Welcome to [Agency Name]. Our team is ready to help you with your every business challenge. For marketing and communications inquiries, including content creation, press one to speak with [Marketing Specialist Name]. For public relations and press releases, press two to speak with [PR Specialist Name]. For financial advice, press three to speak to [Finance Specialist Name]. To discuss project management challenges, press four to speak to [Project Specialist Name]. To learn more about our agency and our services, press five. For billing or account details, press six.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fc0f2f elementor-widget elementor-widget-heading\" data-id=\"0fc0f2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scripts With Special Notices<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64cc14f elementor-widget elementor-widget-text-editor\" data-id=\"64cc14f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sometimes you want to give your customers special messages or notices about your operations or availability. These messages may not be permanent, but may be important to get across to anyone calling your business during a certain time.<\/p><p>For instance, you might want to discuss holiday hours, a service interruption, or a change in your phone menu. Often, changing your message can grab attention, ensuring that frequent callers are actually listening to your greeting. This makes it easier to get any special information across to them. It also helps prevent callers from selecting the wrong extension (since they are paying closer attention), resulting in fewer transfers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ee14ec elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5ee14ec\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Holiday: <\/b>Hello, and thank you for calling [Company Name]. Our office will be closed from [Holiday Start Date] to [Holiday End Date] in observance of [Holiday or Holiday Season]. We will reopen on [Reopening Date]. If you require immediate assistance during this time, please press zero to leave a message for our on-call support team. We wish you a joyful holiday season.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Special Promotion: <\/b>Thank you for calling [Company Name]. Have you heard about our [special promotion]? Press one to learn more about this special, limited time offer. To speak with a representative, press two. For our regular menu of services, press three. We appreciate your interest in [Company Name].<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Service Interruption: <\/b>Hello. Thank you for calling [Company Name]. We are currently experiencing high call volumes due to [cause of interruption]. Our team is working hard to answer your calls in a timely manner, and we appreciate your patience. If you reach a voicemail, please leave a message. We will return your call as soon as possible. For sales, press one. For billing, press two. For customer service, press three.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Menu Options Have Changed: <\/b>Hello. Thank you for calling [Your Company Name], [Motto]. Please listen carefully, as our menu options have recently changed. For customer support, press one. For sales and inquiries, press two. To reach our billing department, press three. For company information and hours of operation, press four. To speak with an operator, press zero or remain on the line.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf36f5d elementor-widget elementor-widget-heading\" data-id=\"bf36f5d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scripts for a 24\/7 Line<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b2fd61 elementor-widget elementor-widget-text-editor\" data-id=\"6b2fd61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you offer any form of 24\/7 help line (such as a maintenance department, technical support, or similar resources), set up a unique script to guide customers to the right place. You might even have a specific auto attendant script for people who reach your line after hours.<\/p><p>If you are utilizing an auto-attendant for a support team (e.g. an after-hours tech team), you might also use find-me call routing to connect them with any available agent automatically. Here are a few script ideas to get started:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ce504b elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3ce504b\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Multiple Departments:<\/b>Welcome to the [Company Name] 24\/7 Technical Help Line. Please listen carefully as our menu options have recently changed. For assistance with computer-related issues, press one. For help troubleshooting network problems, press two. If you need help with software or application questions, press three. For all other technical inquiries, press four. To speak with the next available support agent, press zero or remain on the line.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>After-Hours Support by Product: <\/b>Thank you for calling [Company Name]. You\u2019ve reached our after-hours product support line. If you are experiencing issues with [Product Name], press one. For [Product Name 2] assistance, press two. To inquire about warranties or product returns, press three. For all other technical matters, press four. To connect with a technical expert, press zero.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>After-Hours Maintenance Line: <\/b>Hello. You\u2019ve reached [Company Name]\u2019s 24\/7 support line. If this is an emergency, please hang up and dial 911. Otherwise, if you have a critical maintenance issue that requires immediate attention, please press one. For non-urgent plumbing and electrical issues, press two. To request assistance with network outages or security breaches, press three. For all other technical matters, press four. Your call will be routed to an available technician for prompt assistance.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icomoon-the7-font-the7-arrow-37\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Multi-Lingual\/Prelude To Transfer: <\/b>Hello. Thank you for calling [Company Name]. You\u2019ve reached us outside of our regular office hours. Para espa\u00f1ol, oprima el uno. Pour le fran\u00e7ais, appuyez sur le deux. \u2026 For immediate assistance, press three to be transferred to our 24\/7 support line. To leave a message, press four. Our team will get back to you as soon as possible.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-638abc00 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"638abc00\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba408d0\" data-id=\"ba408d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b950664 elementor-widget elementor-widget-heading\" data-id=\"3b950664\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of AccessDirect\u2019s Virtual Auto Attendant\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-138fa85b elementor-widget elementor-widget-text-editor\" data-id=\"138fa85b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With AccessDirect, you can easily set up your <a href=\"https:\/\/www.messagingservice.com\/features\/virtual-call-answering-service\/\">virtual auto attendant<\/a> in no time with a personalized phone script. But with our service, you get more than just a new phone system and phone number. You also receive a powerful suite of features to help you manage all of your incoming calls with ease.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d82cc07 elementor-mobile-align-left elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4d82cc07\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b><a href=\"https:\/\/www.messagingservice.com\/features\/professionally-recorded-greetings\/\">Professionally Recorded Greetings<\/a><\/b> - If you have an idea for an auto attendant script, but don\u2019t quite know exactly what you want to say, that\u2019s fine. We\u2019ll work with you to set up your extensions, and craft a perfect script to serve your customers and project your brand voice. We\u2019ll then record that greeting for you \u2014 with professional voice actors and top-notch sound equipment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Quick and Easy Script Changes<\/b> - Anytime you need to change your auto attendant script (for a holiday, special service interruption, etc.), we\u2019ve got your back. Just give us a call, and we\u2019ll make the change for you \u2014 even if it\u2019s just for a day. We\u2019ll help you rewrite the script and re-record it for you so you never miss a chance to keep your customers informed.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Greeting Schedules<\/b> - With AccessDirect, you can schedule different auto attendant scripts to play at different times and different days. For instance, you might want one greeting for office hours during the week and another one on the weekends. In our app, you can easily schedule this yourself or call us and we\u2019ll set it up for you. We\u2019ll record separate greetings for different occasions so they play automatically at the times you requested. You can also forward people to different numbers during certain times.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b><a href=\"https:\/\/www.messagingservice.com\/features\/find-me-follow-me\/\">Find-Me Call Routing<\/a><\/b> - Sometimes you may need to transfer calls automatically to the next available person in a department. For instance, a tech support line with a large volume may have four or five reps to handle requests. With find-me call routing, people who reach your tech line can be automatically transferred to any available agent (in any sequence you want), without selecting an extension.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Music on Transfer<\/b> - When transferring a call or putting a caller on hold, AccessDirect can help you add music (or even a message) to your hold recording. It\u2019s a great way to project a professional image for your business.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Continued Support From a Professional Team<\/b> - At AccessDirect, we know your phone system is the last thing you want to worry about. That\u2019s why we offer to handle so much of the setup and maintenance of your phone system on your behalf. We\u2019re here to take some stress off your plate. We\u2019ll be here to help you achieve your business goals, for as long as you do business with us. Call us any time to make adjustments, ask questions, customize your setup, or whatever else you need for your phone system. You\u2019ll speak with a real person from our team who knows you and your business.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51cf6d49 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51cf6d49\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51708e69\" data-id=\"51708e69\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79ced91c elementor-widget elementor-widget-heading\" data-id=\"79ced91c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Let AccessDirect Elevate Your Small Business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49fe354e elementor-widget elementor-widget-text-editor\" data-id=\"49fe354e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You know the value of making a first impression. In an ideal world, you would have a live person dedicated to answering phones at your business. But that\u2019s not always practical or possible for small businesses or entrepreneurs. You also know that when a customer calls your business, they are constantly forming an impression of your brand. Make that impression a good one by using a customized auto-attendant script to greet and direct customers as efficiently as possible.<\/p><p>At AccessDirect, we take a personal approach to setting up your auto attendant message. Let us help you craft the perfect script and professionally record it for you. We\u2019ll help you set up everything from the phone tree, the extensions, the personalized messages, the dial-by-name directory, and more. We\u2019ll handle it all for you so you can get back to doing what you do best \u2014 running your business.<\/p><p>Discover how AccessDirect\u2019s customizable virtual phone system plans can help you better serve your customers. <a href=\"https:\/\/www.messagingservice.com\/free-trial-offer\/\">Get a free trial of any AccessDirect package today<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e957b0d elementor-align-left elementor-widget__width-auto elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"4e957b0d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+877-599-6500%20\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call us <br>877-599-6500 <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6396a9b elementor-align-left elementor-widget__width-auto elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"6396a9b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:+service@messagingservice.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Email us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>20 Auto Attendant Phone Scripts to Elevate Your Small Business Whatever Your Size, Enjoy A Big Company Image With A Professional Phone Number Sign UP for a FREE TRIAL Have you ever called a business only to get a busy signal or a robotic voice saying, \u201cI\u2019m sorry, but the number you have dialed has&hellip;<\/p>\n","protected":false},"author":1261,"featured_media":27785,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"class_list":["post-27784","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>20 Auto Attendant Phone Scripts to Elevate Your Small Business | AccessDirect<\/title>\n<meta name=\"description\" content=\"Improve your business with professionally crafted auto attendant scripts. 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